Hey there,

The best sales advice I can give you this week has nothing to do with selling.

I just spent three and a half days in Grand Cayman at the Ritz-Carlton for our annual Achievers Club. No agenda I had to drive. No pipeline to inspect. Just our team, the ocean, and a long-overdue exhale. And somewhere between the second sunset and not checking my phone, I remembered something I tell other people constantly but am not always great at doing myself.

So this issue is a little different. No framework, no listicle, no weekly system to install. Just a few thoughts from a trip that mattered:

  • What it actually looks like to unplug

  • Why the people you do this with matter

  • The reminder I'm carrying into next quarter

A quick scroll, a few pictures, and then back to your week.

I put it all on pause

Email paused. Slack paused. Notifications off.

I want to be honest about how rare that is for me. I still find it hard to fully step away. There's always one more thread, one more deal, one more "this'll just take a second."

But for three days, I didn't touch any of it. And the world kept turning. Pipeline didn't collapse. Deals didn't die.

In a role that runs on energy and emotional resilience, recovery is part of the work, not a break from it.

The people make it

The trip was a celebration, and the highlight for me was watching one of my reps take home the Global Account Manager of the Year.

I've had a front-row seat to her growth, and seeing it recognized in a room full of people who get how hard this work is was awesome.

The wins are better when you've got people to share them with, and the hard stretches are survivable for the same reason. If you're grinding alone right now, that's worth sitting with.

Never win alone. Never lose alone.

What I'm taking into next quarter

Here's what this trip reminded me:

  • Stepping away fully, not halfway, is what actually recharges you

  • The relationships around you carry the wins and the losses both

  • Rest isn't the reward for the work; it's part of how you keep doing it

If you've already had your version of this trip, hold onto whatever it gave you.

Talk soon, Keith

Here are a few pics from the trip:

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